Legal Documents & Policies
Important information about our services, your rights, and responsibilities when using Waterfront Tackle.
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Fishing Tackle Terms
Important Purchase GuidelinesAll fishing tackle and equipment purchased from Waterfront Tackle are subject to these specific terms. By placing an order, you agree to comply with these requirements.
Non-Returnable Items
- Custom fishing rigs and setups are non-returnable
- Opened bait and consumables cannot be returned
- No returns on special order fishing rods
- Used lures and hooks are non-returnable
Purchase Requirements
- Minimum order value may apply
- Order processing: 1-2 business days
- Lead times: 3-7 business days for delivery
- Express delivery: 50% surcharge applies
Important Notice
Once fishing tackle orders are processed, cancellations may not be possible for in-stock items. Please review your order carefully before completing your purchase.
Order Processing Rules
Processing SpecificationsTo ensure timely delivery of your fishing equipment, all orders must meet our processing requirements. Orders not meeting these requirements may experience delays.
Order Requirements
- Order Verification: All orders verified within 24 hours
- Stock Availability: Real-time inventory updates
- Payment Processing: Required before dispatch
- Address Confirmation: Required for delivery
- Age Verification: Required for fishing licenses/knives
Common Issues
- Incorrect shipping addresses cause delays
- Payment verification required for new customers
- Out of stock items delay entire orders
- Restricted items require additional verification
- International orders have customs documentation
Need Help?
If you have questions about your order, contact our customer service team at orders@waterfronttackle.com before completing your purchase. We offer order assistance to ensure you get the right fishing gear.
Brand Licensing Rules
Authorized RetailerWe are an authorized retailer for premium fishing tackle brands including Hart, Vercelli, Asari, and exclusive Japanese lure manufacturers. All products are sourced directly from manufacturers.
Authorized Distribution
- Direct partnerships with manufacturers
- Genuine products with serial numbers
- Full manufacturer warranties apply
- Official UK distribution rights
Counterfeit Prevention
- All products verified for authenticity
- No counterfeit or imitation products
- Serial number verification available
- Direct manufacturer relationships
Legal Responsibilities
We only sell genuine fishing tackle from authorized suppliers. We reserve the right to refuse any resale or commercial use that violates manufacturer agreements. Serial numbers are recorded for warranty purposes.
Product Approval Responsibility
Customer Verification RequiredThe final responsibility for product selection lies with the customer. Once orders are confirmed, changes may not be possible without additional charges.
Order Checklist
- Correct product selection verified
- All specifications double-checked
- Size and weight requirements met
- Compatibility with existing gear confirmed
- Brand and model numbers correct
- Shipping address verified
Processing Timeline
- Order confirmation within 2 hours
- 24 hours to review and request changes
- Processing begins after 24 hours
- Rush orders: 50% surcharge, same-day dispatch
- Stock verification before processing
Final Responsibility
Once you confirm your order, you accept full responsibility for product selection, including model compatibility, size requirements, and intended use. Please ensure you have selected the correct fishing tackle for your needs.
Customer Indemnity Clause
Legal ProtectionThis indemnity clause outlines your responsibility when using fishing tackle purchased from Waterfront Tackle and your agreement to use products safely and legally.
Indemnification Agreement
You agree to indemnify, defend, and hold harmless Waterfront Tackle, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
- Improper Use: Any claim resulting from improper or unsafe use of fishing equipment
- Legal Violations: Any claim arising from illegal fishing practices or violations of fishing regulations
- Equipment Failure: Any claim from equipment failure due to improper maintenance
- Safety Incidents: Any claim resulting from failure to follow safety guidelines
- Third-Party Claims: Any claim by third parties related to your use of fishing tackle
Important Legal Notice
Always follow manufacturer guidelines and local fishing regulations. We are not responsible for injuries, damages, or legal violations resulting from improper use of fishing equipment. This indemnity remains in effect after purchase.
Privacy Policy
At Waterfront Tackle, we are committed to protecting your privacy and personal information in compliance with UK and international data protection regulations.
Data We Collect
- • Name & Contact Information
- • Order & Payment Details
- • Shipping & Billing Addresses
- • Communication History
How We Protect Data
- • AES-256 Encryption
- • Secure SSL/TLS Connections
- • Regular Security Audits
- • PCI-DSS Compliant Payments
Your Rights
Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. Contact privacy@waterfronttackle.com to exercise these rights.
Terms and Conditions
Binding AgreementThese terms govern your use of Waterfront Tackle services. By placing an order, you agree to be bound by these terms and conditions.
- Full payment required before dispatch
- Custom fishing rigs non-refundable
- Standard returns: 30 days, unused condition
- Price matches on identical stocked items
- Standard delivery: 2-5 business days
- Processing: 1-2 business days
- Express service: 50% surcharge, next day
- Carrier delays not our liability
- Manufacturer warranties apply
- Free returns for defective products
- Claims must be reported within 14 days
- Original packaging required for returns
General Provisions
- We reserve right to refuse inappropriate orders
- Terms updated periodically (check for changes)
- Governing law: England and Wales
- Contact: legal@waterfronttackle.com for disputes
Questions About Our Policies?
Our team is available to clarify any aspect of our policies or terms. Contact us for transparent communication about your rights and responsibilities.
Ready to Gear Up for Your Next Fishing Adventure?
Discover premium fishing tackle from top brands including Hart, Vercelli, Asari, and our exclusive Japanese lures collection.
Need help? Call us: +44 7878 749645